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Unable to buy a pack

Waves123_
Investigator
Investigator

Hello

 

I have tried to obtain a pack but the payment keeps saying failed/error despite me having funds in my account.

 

Any advice please? 

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

@Waves123_ : How are you trying to buy a pack? If you credit is already sufficient to buy it, you've already paid. So a payment cannot fail.

What is the exact error msg you are getting?

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