Pay as you go

Understanding Pay As You Go Hibernation – and how to keep your number active

If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Extra data

How do I get the extra free data on the 15 pack last time I phoned me to add but currently overseas

Complain

Hey. How can I topup my ee, it was easy bow tour site and app is just **bleep**.

Good

EE

I really like ee

Pack20

Informatii si stiri ale comunitatii EE

How to topup

Resolved! Are you able to REFUND PACKS?

Hello, so recently I got a "warning" message saying that EE is going to charge my card with a pack again for another month, I replied STOP PACK and it asked me to reply with "YES" to proceed, but I didn't do that because I thought it meant that it wi...

PAYG Sim Abroad

I am going to Pennsylvania for 22 days and am thinking of buying a sim only payg. I can see the charges in the EE plan but want to confirm it is £2 per day for using from the USA. So therefore if I buy say a £30 payg and text roam 150 to EE it is a...

do i add a new phone

How do I add a new phone

Resolved! New payg sim, pack showing but no credit.

Hey, I've just received my sim and saw my pack on myee, the pack (£10 prepaid for calls, text and 5gb data) is showing but my credit remains at £0. I can't make calls but can receive them. Does it really take 2 days to activate as the paperwork sugge...