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Topping up

adamchristopher
Visitor

‎02-11-2022 09:50 AM

I have an account with 3 phones, 1 of which is used by a colleague and it's a top one
how can I check balance on it remotely using the EE app and how can I top it up using the app?

if I can't do it that way hiw can I top it up. im not with the phone

 

2 REPLIES 2
Christopher_G
EE Community Support Team

‎02-11-2022 12:30 PM

Hi @adamchristopher

If it's someone else's phone, you won't be able to check the credit balance. You can top it up using our Make Anonymous Payment system.

Chris

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎02-11-2022 04:34 PM

You may check the balance in your online MyEE.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful