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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 3304 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 7864 Views
  • 9 replies
  • 11 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 16836 Views
  • 0 replies
  • 6 Helpful

Unlimited calls

Hello ,  I have recharged with 15 pounds package in which I got unlimited texts and unlimited calls in uk for a month , and now it’s been just 24 hours after my recharge and I am getting a message on the phone “you don’t have sufficient balance to ma...

Vaibhav2 by • Visitor
  • 477 Views
  • 1 replies
  • 0 Helpful

Top up not being recognised

I have been invited to top up my credit to receive free minutes and text. I have done this but the minutes/text have not been added and I’ve also had another text reminding me to top up. I’ve checked and my top up has been added to my credit. 

Tc1964 by • Visitor
  • 445 Views
  • 1 replies
  • 1 Helpful

Data pack has not been renewed

On the 27th I received a text stating that my pack will be renewed the next night. As it usually does. However on the 28th and 29th I received a text stating that is to use my data I need an add-on or pack. Now my data has gone to 0 from around 98gb....

I want free reaward on minites

I have been. A customer for a wile but my minites are running out well to b quik I want to get a minites reward like use to with o2 I am thinking of changing over to another network as I haven't had a reward I nead minites can you give ms a free mini...

Packs

I had 30gig of rolled over data on my packs and topped up just £5 to put me on for 4 days until I could top up my £20 but I lost all my data and have started all over again, why did I lose all my data? Thanks

Tracy666 by • Visitor
  • 448 Views
  • 1 replies
  • 0 Helpful

Resolved! Qatar add-ons for Pay as you go

Hello,I have a £10 monthly pay as you go set up with EE.  Looking at the relevant page for Qatar on here, it appears that the add-on / pack is for data only and can only be bought after landing there - i.e. to make texts and calls, I will have to top...

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