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Packs

Tracy666
Visitor

‎30-10-2022 05:03 PM

I had 30gig of rolled over data on my packs and topped up just £5 to put me on for 4 days until I could top up my £20 but I lost all my data and have started all over again, why did I lose all my data? Thanks

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1 REPLY 1
XRaySpeX
Grand Master
Grand Master

‎30-10-2022 05:16 PM

@Tracy666 : How exactly did you "topped up just £5 to put me on for 4 days"? What steps did you carry out exactly to do that?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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