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Purchasing packs

petev00
Contributor
Contributor

I travel regularly between UK & South Africa & I top up so that my uk phone number does not become dormant. I buy a pack when in UK for my dual SIM card but would it be possible for me to top up my wife’s phone if she buys a EE SIM card for her phone? 
I have available top up balance to cover another pack but not sure if I can transfer a pack to another phone? Thanks

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@petev00  only if  her sim is on your account.  Ie you have two sims on your account,  you’ll need to order another sim for your account and give this to her.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@petev00  only if  her sim is on your account.  Ie you have two sims on your account,  you’ll need to order another sim for your account and give this to her.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Thanks for your response. 
I will try & order another sim. It would be easier for me to buy & pick up from the airport when we arrive at Heathrow  if that is possible. 

Ali_A
EE Community Support Team

Hi @petev00 

You won't be able to transfer the credit balance or packs between two Pay as you go SIMs

But you can always top up your wife's EE pay as you go SIM card online using our Fast Top-up page. 

Ali