30-10-2022 12:43 AM
I stopped my £10 recurring pack so I could get a £15 one and soon as I added a £15 voucher it took £10 and started the one I had just stopped
30-10-2022 07:50 AM
How did you request to stop the last pack, @Addy88?
Chris
30-10-2022 05:13 PM
@Addy88 : Then you never stopped your £10 pack. Your should've texted STOP PACK to 150, then topped-up & then texted PACK15 to 150.