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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 360 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 512 Views
  • 2 replies
  • 8 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by • Former EE Employee
  • 23537 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 13028 Views
  • 0 replies
  • 6 Helpful

voucher

i brought a £10 EE voucher for the first thinking it would come with data, messages and credit however i only have credit. why is this?

leeshaix by • Visitor
  • 352 Views
  • 1 replies
  • 0 Helpful

Mobile data

Hi. I got a pay as you go card. I always get the ₤ 15 top up so free calls and 15 GB data. I topped my phone up the other day and its only given me 15 pound credit. So i got no data at all now. 

Maya27 by • Visitor
  • 278 Views
  • 1 replies
  • 1 Helpful

Activating new sim card

Ok got a 5GB  £10 and am not able to activate it, so how can you activate a simcard if you can onot use it or even see it onces it is in the phone.Can someone please help

bundle pack

Right , hello, here is a conundrum.  I have purchased a non android phone.  The sim card that is in there is a 15gb data one. However, I am taking this phone to the states and only want to text and telephone. I have just purchased £40 for texting and...

Top up

I want to use the credit on my account to by my pack 

Pack £15

I bought Pack 15 unlimited call , unlimited text, 15 GB for £15 but i have No data why ? Please help and give a hand if there is mistake

Spend cap

How do I lift the spend cap on my we. It’s really not that straight forward and I cannot use my phone abroad 

Doładować

Witam mam problem na koncie mam 34f wysyłam SMS PACK30 i potem YESI brak internetu dalej mam 34f proszę pomoc 

adiolga by • Visitor
  • 1714 Views
  • 2 replies
  • 1 Helpful
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