We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I cannot see how to register a new card. All the posts showing how it is done via the Mobile route does not show me how to register a card. I have removed the old OODate card because it did not allow me to edit it via the Edit button. This is a bit c...
Hi, I topped up at end of last month but my account shows Zero data remaining and I have not used any. In fact I only use the phone when in London and have not been there in months. It’s turned off.
My SIM card will continue to double my data to 60 GB in the next 3 month if i top up,but the 20 pounds that i toped up was for month 4.So,i want to know if i do noting,will it charge for doubling my data in the next 3 month?If it will,can i avoid?(i ...
I can’t top up our 4G Mini Wifi. I’ve tried to put in the number on the SIM Card but it won’t let me top up since the number doesn’t start with 07. The number starts with 34. This is so frustrating!! Can anyone help?
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Logged onto my account on the EE Website then Top Up. Used my Barclaycard and purchased airtime. I got an error message. Tried again with the same error. Tried a different Credit card, bought more airtime, still the same error. Tried my Nat West debi...
Hello . My EE isn’t working I’ve top up today in I didn’t get my balance in my phone is +xx xxxx xxxxxx isn’t working. In I need a confirmation very important confirmation number. Can you help me please [Mod edit: Please do not post personal informat...
Hello, is it possible to turn off one of the packages and turn on another I accidentally started 2 at the same time I would like a package for £ 10 AND THEN FOR 30 will only start working in 30 days
Hi,I am overseas with a PAYG mobile. I will be here for several years and I would like to keep using my EE phone to receive bank SMSes and the like. I am not using it day to day, I have a local phone for that.I can currently receive texts on the roam...
Hello All,I have a Pay As You Go, I want to use my Voucher on this desk top account to pay for my data, but it only accepts debit cards.E.E is there a way that I can pay for my Data on my account using a Voucher or do I have to use my Phone only? Tha...
