We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I bought data on my phone early this morning but hours later the data is still not working and I need it within the next hour as I need to use maps when travelling. How can I fix the issue? Important
I am travelling to Brazil - Rio De Janeiro - on Monday 12th September. Can anybody please confirm the prices of 7 day data add-ons? I would like to know in advance so that I can topup my credit in the UK in order to purchase a data add-on in Brazil. ...
Until recently I have been on PAYG 3G because I was migrated from Orange and I was still using the Orange sim card. I could only purchase add-ons and not packs which I understood was correct. Today my sim was changed to PAYG 4G. However I can still o...
My Wi-Fi box still shows I’m connected but has no internet how do u top this up
I have a PAYG EE Sim which is behaving strangely. I can't dial 150 from it, can't receive calls or texts. I can however make calls to other phone numbers.I've read some forum posts that say my sim might be hibernated. Is there any way I can tell for ...
I purchased a SIM card today as well as the £20 PAYG pack. The credit is sitting in my account however it is saying I have the £20 pack as my selected option. Why is the pack not activating or renewing? There’s enough money and it’s selected
this error below has been shown for quite awhile.Also, why my current credit shows as 0 pound. Please help me to look into this issue, or should I visit a branch nearby and ask them to look into this issue for me. For more information, I purchased a ...
My contract ended a few days back. Before the end of my contract, I've called up EE and asked whether I could move to pay-as-you-go after it ends. Instead, my account was closed and I cannot even call EE conveniently as I'm out of the UK. Any ideas h...
Any one else have no signal at all on phone,,,all day ?
I just topped up online n paid £1.89, not how pi normally do it. Where is my top up does it take time?
