20-03-2023 11:48 AM
I have paid for a new pack however I cannot get my number registered and I cannot get into my mobile app it says I don’t have an account
please get back to me
Katie
20-03-2023 02:03 PM
Hi @katiemgallagher,
Welcome to the EE Community. 🙂
You'll need to use your new pay as you go SIM to activate it before you can register the number with My EE.
Are you in the UK?
James
