Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 22303 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 12651 Views
  • 0 replies
  • 6 Helpful

Help accordion >> Pack description text -- (PAYG)

(My EE Web - PAYG - Need some help accordion) In the Help >> Need some Help  accordion (https://myaccount.ee.co.uk/app/packs), for the item, "What's the difference between a pack and an add-on ", the text says of up to 60GB.When you browse to the PAY...

whatsthedifferencebetweenapackandanadd-on.png
354- by Star Contributor
  • 334 Views
  • 4 replies
  • 2 Helpful

Inability to register a prepaid pack

Hello. I'm on vacation to the UK. My wife currently moved here and works with NHS. I purchased an EE sim so thatvi can be in communication with her when we are not together unfortunately I could not register a pack with her bank cards. The home count...

Dr_Asher by Visitor
  • 322 Views
  • 1 replies
  • 0 Helpful

PAYG 4Gee mini

Is EE selling PAYG 4Gee minis knowing full well that they can't be topped up online?

jimmyalex by Investigator
  • 318 Views
  • 3 replies
  • 1 Helpful

Is EE down

Hi i topped my phone up today 10 pound pack but it says my pack renewal in 5 days say i have no minutes but have unlimited text and says i have £9.60 credit but how when ive always brought a pack at £10 pound this has never happened before so was won...

gemmzie by Visitor
  • 287 Views
  • 1 replies
  • 0 Helpful

Resolved! Request for refund

Hi, This is Ajit. Last month I removed my card details from my account as I was not interested to buy 15gbp pack further. Last 23 August there was no enough credit my bank account and deduction was unsuccessful. Actually I am not interested to contin...

ajit22 by Explorer
  • 1595 Views
  • 15 replies
  • 2 Helpful

Roaming in South Africa.

Hi, I already have an EE mobile on my friends account which is pay monthly. I will be travelling to South Africa on 2nd November and need a contact number in South Africa. I only need the phone so that I can be contacted and to send and receive text ...

andyg59 by Investigator
  • 1848 Views
  • 2 replies
  • 0 Helpful