Pay as you go

Understanding Pay As You Go Hibernation – and how to keep your number active

If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Resolved! Porn

Can someone help me sort my data as i want to watch porn ???

Resolved! Change contract

Hi! How can i change from a monthly plan to pay as you go?

Resolved! Top up

If I top up 5 pounds, how much data will I receive?

Resolved! Is the correct number being topped up

Is the correct number being topped up

Resolved! Pay aa you go - data roaming

Hi my son is going away on a school trip to Belgium in a few months he currently has a pay as you go sim subscription pack (£10) im wondering how does the data roaming work with pay as you go its all new to me as its been years since i last went abr...

Resolved! How can I cancel my PAYG plan without calling?

Hello-I used EE usim when I was in the U.K and now I came back to Korea. When I buy my sim card and plan, they asked me how long will I you use, so I answered 6 months. Also, I received a message about 'If you decide to leave you'll need to use this ...

Resolved! Changing number

I would like to change my mobile number as I don’t want particular person having contact but incase and important person tries calling example hospital if i forget to update on system is there a way i could get alerted on new number and then call the...

No data on topped up SIM

I've just topped up a SIM card for use in a ZTE dongle. It all looks to be connecing okay, the dongle is being allocated an IP address but there's no internet. When I look on EE mobile it says I have credit but under "Your allowances" it states 0MB o...

Direct debit

Hi I need to change my direct debate to a new account I now have

Pay as you go number to monthly contract

Hi I just bought a monthly contract phone on the same ee account as my pay as you go one. How would I be able to merge my pay as you go number onto my monthly phone ?