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Paymant Failure

Eastwolf
Investigator
Investigator

hi, the money has not been debited from my account, I tried to pay manually but I get an error on the third step. sorry for my english, i'm still learning.

The inscription in Polish says: This content is blocked. To solve the problem, please contact the website owner

Screenshot_2023-05-02-16-31-23-137_com.android.chrome.jpg



 

4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

@Eastwolf : Trusing Fast Top Up online with a UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Eastwolf
Investigator
Investigator

I don't have a UK bank card

XRaySpeX
EE Community Star
EE Community Star

I think it is your Polish bank rejecting the payment.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Eastwolf
Investigator
Investigator

Screenshot_2023-05-02-17-01-59-146_com.android.chrome.jpg

the same problem here