Pay as you go

Understanding Pay As You Go Hibernation – and how to keep your number active

If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Recharge

I recharge yesterday 15 but not recharge but my blancnce cut from my bank accoun

Automatic Card Payment Not Working

I have an EE pay monthly sim. Seems like my automatic payment did not come off this month. Also myEE isn't processing a manual card payment? Phone is not connecting mobile calls, saying "You have insufficient credit,"? Is this an ongoing issue? Haven...

Customer help

I am trying to purchase phone and Apple Watch keeps asking me to add EE number and devices I haven’t got any please advise

EE APP - Switch to Pay Monthly and Save 20% - Doesnt Work

On the EE App on the Shop Tab there is a message to say"Switch to Pay Monthly and Save 20%" (From PAYG)1. Text Switch to 150 to get your unique discount codeIf i text Switch to 150, it seems that it does not recognize the code.Also Here - https://sho...

EE PAC CODE

I have an old number that was originally on TMobile, and now under EEjust a BASIC PAYG , and i also had another provider for unlt calls texts, and as they have increased their prices, and the SPAM CALLS i was getting on my TMoby number, i now want to...

New sim

I’ve got a new SIM card and I’ve topped up but it won’t let me message or do calls

PAYG - No waiting calls - what instead?

HiI know, that Waiting Calls is not available on PAYG. But what can I use instead? When Im having a phone call and somebody try to call me at the same time, he could not connect with me, he just can hear signal "busy lane". I dont receive any informa...

Resolved! Plan 100GB for 30£

Hello.Is it planning some changes for a plan pay as you go 100GB for 30£???

Cannot dial even 150 to EE, cannot send SMS

I just ported my number from Giffgaff and EE said transfer completed. I am now monthly paid and credit £10, surely with minutes and credit remaining. although I am in Hong Kong but i cannot make or receive calls, when i dial 150 it says the number y...

Resolved! Are talk and text packs still available on EE pay as you go?

Hey everyone,I'm on contract on my main phone (125GB SIM only) but I am looking to purchase a pack for my alternative pay as you go SIM. I won't be using data on it as its for work purposes and to avoid a distraction when doing work rather than looki...