Pay as you go

Understanding Pay As You Go Hibernation – and how to keep your number active

If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Resolved! Good night how can I check my credit balance on my phone

Wrong plan activated

I recently deactivated mu 15GB plan and Top up for a 100GB plan. As Spon as.i topped up my som to activate the plan , the old 15 GB plan automatically activated and this is really upsetting because that's is not what I wanted.I already sent STOP PACK...

Urgent phone not accepting calls

Im on a pay as you go sim. I put my phone on dont disturb and stopped incoming calls except for favourited contacts. But still anyone favourited who tried to call got a message like "this number is out of service". So i turned off dont disturb and s...

i want to get my money back

I was charged £15 from my credit card when i had money on my ee balance. Can i get my money back to my credit card? I will activate pack by myself.

my monthly plan

I would like to change my monthly plan as I think I don’t use the data so much so cheaper plan would be suitable for me

Data

Why give me 5 gig of data and only 500 minutes when this phone doesn't use data so is there any chance you could just gift me more minutes please? and keep the 5 Gig as you can't use it on this phone. And as my partner is in hospital and will be for...

Best smartphone for elderly pay as you go

I have had a cheap pay as you go mobile for years, only used in car for emergencies. I receive very few telephone calls.I am about to purchase my first electric car which will benefit from smartphone usage.What is the best cheap combination for my li...

Pay as you go

Forum Posts

Understanding Pay As You Go Hibernation – and how to keep your number active

bill

We've upgraded our Data Boosts

Our new Data Add - ons

What’s EE Data Rollover and how do I get it?

Resolved! Good night how can I check my credit balance on my phone

Wrong plan activated

Urgent phone not accepting calls

i want to get my money back

my monthly plan

Data

Best smartphone for elderly pay as you go

Resolved! Can I send money to my another EE number?

sim problems

Resolved! Porn

EE prepaid sim topup or buy another?

how can i cancel my order

Switching from contract to Pay as You Go

Payment

Mobile PAYG topup online payment blocked