App Down and Money deducted from my bank account

[Richardogundele]

Ee why did you deduct money from my account without me doing anything subscription or auto renew.

Even if it was auto renew it supposed to be the last day of the month.

Refund my £4.50 now

[James_B]

Hi @Richardogundele,

Welcome to the EE Community. 🙂

Our Customer Care Team will be happy to check why a payment was taken if you get in touch.

Thanks

James