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A place to give pointers and seek advice on using pay as you go.

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We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 1578 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 2244 Views
  • 7 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by • Former EE Employee
  • 26946 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 14318 Views
  • 0 replies
  • 6 Helpful

Hello

Hello I paid for top up 18 f for which I was supposed to be charged for the package and now it's not like that, what should I do?

Credit but not taking it to start a pack

Just put in 20 credit and it's not using it to start the monthly pack that I am subscribed to, can't seam to find how to use it to pay for pack it just wants me to put more money in it and not use credit 

Unlimited data,text,mins offer

I received a text for unlimited data,text,mins 1day cost £5 you text YES then send to EE 1115,offer ends 4th February, I've never had a problem before,but this time I just keep getting a text saying Not recognized try again later been doing it 2days&...

I am new in community

Very good community service for a great way to get a job win the next round of a job and get your own business and you can get your own job and you have to be a part 

Resolved! PAYG

Apologies in advance for the potentially daft question… If change from contract with ee to PAYG with ee, will I keep my old number? 

Andrea9 by • Visitor
  • 391 Views
  • 1 replies
  • 2 Helpful

Resolved! Hello

Hello ! My sim not working. Someone  can help me ? 

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