Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

data

i had 150GB of data left in my last pack, ive been with ee for a very long time and ive been saving up my data. when i topped up again with the same oack i always use, i now only have 12.9GB but surely i should have more than this considering i haven...

payg £15pack reset after 12am but last mths data hasnt rolled over

cannot buy 10 GB pack

I'm not able to buy the 10 GBP pack of 30days , even though I have the credit it my account .texting PACK10 to 150 also is not working . In both the myEE app and in the EE site , wheen I try to get the pack it shows ' System failure ' or ' Cannot get...

Problem with sim card

hello.Few weeks ago I purschased an ee sim card.I installed this sim into my mobile phone.Everything looks good with one exception.I can't make a calls and text a message.I have already created an account in EE aplication ,made some moves to top up ,...

recharge

Hello, I accidentally added a balance to the monthly payment, and I want to add the balance now to my package of 20 pounds

‘reverse’ Top Up function?

I am moving to Three having found that, according to OFCOM’s mobile coverage checker, Three has more reliable mobile phone coverage for my home postcode area.I currently have just over £40 Current Credit in my PAYG account, and would like to transfer...

Resolved! how i can keep my simcard alive!

HelloI have an EE Simcard but I use it abroad in another countryMy Simcard is working on my local carrier and I just use it to receive SMS and some phone callswhat should I do to keep my Simcard alive and use it for a long time? should I top up every...

New payg sim not working

Hi,i purchased a pay as you go sim and it is not showing up on my iphone, i have tried everything to get it to connect with my phone and no luck, is there a way to activate this?

Resolved! Account Issues

Hi, I’m on PAYG and have been for nearly a year but I have noticed recently that even though I have unlimited texts, calls and over 30GB of Data everything states 0 left on my account. I know that I haven’t used all my data, I use 5GB per month at mo...

Is it possible to switch payg numbers

Hello there,I have 2 PAYG accounts for mine and my son's mobile numbers. My account has far more data than his (2g per month plus loads of boosts) so we want to swap accounts but keep our numbers. Is this possible?Thanks in advance for any replies