Pay as you go

Understanding Pay As You Go Hibernation – and how to keep your number active

If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Data

I have credit but it wont let me use till my pack has ended so how can i make my data start

Everything pack

Hi,My monthly Everything pack has not automatically being started. I got a message that didn't have enough balance, while I have more than the amount required. Can you have a look ASAP please?

Swiching network and want a smart watch airplan

I'm currently on giffgaff and want to switch networks and get a smart watch airplan

Roaming in Switzerland not working on PAYG

Hi,I have a PAYG SIM, which i have been using for some time and which is active. I bought a pack and topped up my account before flying to Switzerland. I got the text message from EE that I can use min, text and data in my allowance as in the UKhowev...

Resolved! Data not working

I am currently in Portugal and had been using data from a pay as you go pack. The pack expired and I renewed it however the data has not been working since renewal despite the app saying I have a balance of 8.5 GB. Please help!

Long

Topping up my phone

I'm try to buy a pay as you go back but its not allowing me can you resolve this please

Purchase of pack by inventory

Hi.......I have 6lbs in stock, I want to buy a 5lb pack but I can't find the option......please help

Top up

I haven't been able to top up my balance for more than a month. The help here is that you send me to another page where I can't top up either. The process stops at the moment of verification, in which my bank's website should be displayed to log in a...

Data remaining

Hi today I was moved from the old £5 PAYG pack to the new one and how much data I have is confusing me. When I spoke to someone on the phone about this they told me I had over 8GB of data which I have accumulated over time but the text I got from EE ...