Skip to main content
Forum FAQ's

Pay as you go

A place to give pointers and seek advice on using pay as you go.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 751 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 1044 Views
  • 4 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by • Former EE Employee
  • 24872 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 13430 Views
  • 0 replies
  • 6 Helpful

Transferring my number and my £20 payg

Hi guys,so I recently decided to move to ee. I bought a payg pack the £20 which gives you an extra 40gb data.I decided to also transfer my number online when buying the pack as it gave me the option to.today I recieved my pack at 2pm.I currently have...

Adnan7861 by • Valued Contributor
  • 813 Views
  • 28 replies
  • 2 Helpful

I've used data but it isn't showing

I've got £10/5GB pack, and I got the app. I had 20GB (because of the extra 15GB) available in my account, and I used some. My phone says I've used just over 19 megabytes but the app and website still shows 20GB left. I saw others with this problem bu...

Refund a subscription pack

Hi, I bought a 10 pounds subscription pack and it's going to be started in Jan 8th after my previous pack ended.But I want to change my pack because it has little data. So I want to ask you if I could get a refund my subscription pack that's not star...

Soeunkim by • Visitor
  • 982 Views
  • 2 replies
  • 0 Helpful

HELP

I have just bught £15 of credit but only toped it up so how do i tansfear jt to pay for a top up as you go pack and if i cart can u refund it?!

Urgent Credit

Yesterday I have top up my phone with €10, and today I have received a message that I don’t have credit.Please can you sort this out for me, it’s urgent. Thank you 

Karina19 by • Explorer
  • 282 Views
  • 2 replies
  • 1 Helpful

Resolved! Payg sim

Hiordered a £10 payg sim but it’s not showing £10 credit. The leaflet says they will add it to the balance in the next couple of days. If I top up now, will this affect the original £10 I paid for the sim?thanks

Gorselea by • Visitor
  • 344 Views
  • 1 replies
  • 1 Helpful

Pay as you go

I have just finished my contract and now switched to pay as you go, but I don’t know how I top up my phone? How do I get a pay as you go deal but use my old number? 

Most solutions
More
Top Helpful authors
More