Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 2502 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 4246 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 15511 Views
  • 0 replies
  • 6 Helpful

Top up

I have an automatic top up that’s supposed to take 10% off but it doesn’t also I got a top up on the 2nd of may and it’s saying I need to top up on the 15th may when it should be next month   [Mod edit: One image rejected as it contained personal in...

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Amy1010 by Visitor
  • 399 Views
  • 1 replies
  • 0 Helpful

Retaining SIM card and number

Hi everyone, I recently left the UK to head back to Australia and won’t be back in the UK again until next year. I was using pay as you go and would like to retain my number for when I’m back next year. I understand the sim will be cancelled after 6 ...

Scaifey by Visitor
  • 2050 Views
  • 5 replies
  • 3 Helpful

Resolved! Data plans

Hello I have a apple phone and I have gotten a SIM card last lonely it only cost me a pound from my local store I wanted to get a data plan but I’m a little confused because if when I search up data plan and then click the first one taht pops up it s...

Tudz1 by Visitor
  • 516 Views
  • 1 replies
  • 1 Helpful

Resolved! Data

I found this picture. But I 'm not sure if there's still any data to use at the moment since I cannot see any data in the balance. Does that mean I still have data to use now or not? 

Screenshot_2023-05-07-10-55-34-186_com.android.chrome.jpg
Jiayin by Visitor
  • 428 Views
  • 1 replies
  • 0 Helpful

Top ups for data use abroad

Hi I topped up using a pay as you go voucher before heading abroad. After landing I got the text with prices. I couldn’t top up as ee said insufficient balance. The balance has just added a load of data for uk use that I don’t need as I have 25gb. I ...

PJ8284 by Visitor
  • 526 Views
  • 2 replies
  • 0 Helpful

Top up

Hello, I would like to top up for 10£ but it says that there is a payment authorisation needed.

Lilly19 by Visitor
  • 359 Views
  • 1 replies
  • 0 Helpful

Re: Need my old number

I need help as well. I had a EE pay as you go SIM and over the pandemic I think it got expired. I'm trying to find the sim and trying to also figure out if it is the right SIM for that number. There are some digits on the sim but they don't match any...