Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 1247 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 1657 Views
  • 7 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 26109 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 13933 Views
  • 0 replies
  • 6 Helpful

Resolved! Reactivating a Paygo SIM card that has not been used for 4 months.

I have a PayGo account that is still active. I have Top Up credit on the account. I have been away from the UK for 4 months and do not currently have a pack. I will be traveling from Canada to Copenhagen shortly. Can I use the SIM in Copenhagen or do...

Rois by Visitor
  • 386 Views
  • 1 replies
  • 0 Helpful

Edinburgh

I paid 10 pounds to top my data online and my account still says I have 0 pounds 

Switching to monthly payment

Hi, I am currently using my EE sim service by monthly top-ups. However I wish to switch to monthly payment option by by debit card. Whenever I go to choose my subscription pack, add my card details and click on confirm details the continue, the page ...

aastha18 by Explorer
  • 347 Views
  • 3 replies
  • 0 Helpful

Buying data

I log into my account and try to buy an add on data bundle but all I get is "Forbidden you don't have permission to access this resource" can anyone tell me what is going on.

Les58 by Explorer
  • 537 Views
  • 4 replies
  • 0 Helpful

Invoice

Hi I got the problem I want print it the invoice but I could found it 

da99 by Visitor
  • 328 Views
  • 1 replies
  • 2 Helpful

Pack hasn't started

My pack hasn't started this morning, the website says it will start tomorrow, which makes my 7 day pack start after 8 days. The app says it will start tomorrow on the 1st of February?, Today is the 1st of February. Has your whole system added a non e...

Vgvcfggff by Investigator
  • 405 Views
  • 6 replies
  • 0 Helpful