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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by • Former EE Employee
  • 21523 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 12374 Views
  • 0 replies
  • 6 Helpful

Payment

Hello. I have a problem. in one period. in one month I bought a 2x package for 30f. unfortunately, after buying it, it did not extend the expiry date. I don't have any more GB data. is there a solution?

Top up

Hi. I won't be able to top up OL, I just finished my contract and decided to top up OL. What should I do

Nerio by • Visitor
  • 254 Views
  • 2 replies
  • 0 Helpful

Bill payment

Can't pay my bill as asking for a passcode in my bank app which I haven't got, despite me requesting another so???

15 pounds bundle

Hello!I have 15 pounds in the sim but i have to purchase 25 pounds bundle, if i go to the app it just shows card options, please guide me how to activate 15 pound bundle if you have 15 pounds in your sim balance but nor in atm card

Akay11 by • Visitor
  • 3993 Views
  • 2 replies
  • 0 Helpful

Спряна карта

Картата ми е спрянапоради неизползване от година.Презаредих го, но не стартирам.Какво трябва да направите?

VKalcheva by • Investigator
  • 292 Views
  • 2 replies
  • 0 Helpful
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