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PAYG unlimited data

Joya
Investigator
Investigator

Hi; I have been buying the 30 day unlimited data 40£ for the past few months (a mission everytime ) but there’s no option in my App; do I need to buy a subscription pack (10£ or more) to access the Unlimited Data as an ADD-ON? I spent 2hrs on Chat with an Agent this morning but couldn’t resolve; Cheers

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

Yes, you need to be on a £10 or more pack to buy the unlimited data add-on.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

5 REPLIES 5
XRaySpeX
EE Community Star
EE Community Star

Yes, you need to be on a £10 or more pack to buy the unlimited data add-on.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Ok; thanks heaps; wish the Agent had explained this! So as I’m only using data & am roaming, my monthly cost would be £10 for pack + £40 for unlimited data + 10£ per week for me to access the data; total  £90?

James_B
EE Community Manager
EE Community Manager

That's right @Joya 

If you need unlimited data and travel to the EU regularly, a pay monthly SIM plan may be better value.

James

Thanks James; do I have to set up a credit card monthly auto renew to buy a £10 pack; or can I just buy a £10 when we are visiting UK/Europe?

XRaySpeX
EE Community Star
EE Community Star

You just top-up as & when you want to buy a pack.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP