Skip to main content
Forum FAQ's

Pay as you go

A place to give pointers and seek advice on using pay as you go.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by • Former EE Employee
  • 22459 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 12686 Views
  • 0 replies
  • 6 Helpful

Unable to make calls or send texts

I have recently taken over use of an older Samsung from my daughter, but it isn't allowing me to make or receive calls, or sent texts but I can receive some texts.I have disabled the automatic network selection and connected it to EE.It is saying not...

DonnaA by • Visitor
  • 1224 Views
  • 4 replies
  • 3 Helpful

package

I have charged my balance with ten pounds and I want to renew the package

PAYG unable to call/text from outside UK

Moved over from sim-only to PAYG as I moved out of the UK. I got a voicemail and am trying to get to it. I've topped up my payg sim but when I try calling the VM or even 150, I get a message saying calls to this number are barred. Any way to fix this...

mqc by • Explorer
  • 290 Views
  • 3 replies
  • 1 Helpful

Data snatched

Over 300gb of data lost because I topped up with a fiver and got a 100 min add on. 

Jamie721 by • Visitor
  • 260 Views
  • 1 replies
  • 0 Helpful

Data

Hi I bought a 10 pack giving me 7gb of data it has run out after a day of purchase I need data due to work commitments not happy 

Wifi on undergound with £5 pack discounted to £4.50

I have bought a £5 monthly add on to get get FREE wifi on London underground. This add on was discounted by 10% so I paid £4,50 and did not qualify for FREE wifi on underground, as the minimum topup is £5. 1) Can EE please reduce the minimum top-up t...

Data

Hello I trying to use my data I have credit and want to add on some more and it won’t let me how do I do it 

Most solutions
More
Top Helpful authors
More