If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
How do you unlock content on pay as you go subscription pack
Why does it say I will lose my boosts if I change from a £10 pack to a £15 pack??On the FAQs moving from £10+ to £10+ doesn’t cause boosts to be wiped?
I await CREDIT to show on my account after top up ??
I have add-on 60 mins call after top-up £5. But when I after called a min, the app show me to debit 40p on value and don't debit 1 min. Why ?
I want to turn off Content Lock but been told that they can't do it in store, I've tried the app and also tried ringing 150. The automated voice tells me that I need a credit card in order to take Content Lock off. I am on Pay As You Go and do not ha...
How do I pay
i got a sim pack from you which says 20gb 500 mins unlimited texts for 10pounds a month. i joined ee and when coming to choose a pack was only offered 5gb for 10pounds. how to get info from pack on my sim,
I wish to purchase or acquire an EE PAYG sim without any data plan.The Sim only, and buy plan later does not allow you to proceed with getting the sim without then buying a sim plan - which is exactly what I don't want. I just want a sim to put into ...
I am failing to Top up on mobile app. Keeps saying error occurred. We are sorting it out. Its now more than 2 days.
I am a new payg customer - do I have to top up with £10 and then choose a pack? On my account it says about the £10 pack, and my balance is 0. When I submitted my card info to ensure I can get discounts each month when I pay by card it hasn't updated...
