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When is my SIM card valid till?

muffizainu
Visitor

‎04-07-2023 07:57 AM

I currently have 5 pounds in my SIM.

I can't remember the last time I reloaded.

How do I check my SIM card validity. I need to keep it active to the bare minimum as my OTP's are received on that.

 

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1 REPLY 1
Leanne_T
EE Community Support Team

‎04-07-2023 09:50 AM

Hi @muffizainu 

Thanks for coming here. 

Can you make calls and send texts from the SIM? 

If you’ve had no chargeable activity on your account for 60 days, we’ll send you a text to make sure you’re still using the SIM card and you’d like to keep the account active.

If you haven’t used your phone for any chargeable activity for 179 days, your account will go into hibernation and any credit will be removed. But don’t worry; at this point it’s not too late to reinstate it – just get in touch with our Customer Care team.

Leanne. 

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