If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hi. I am currently a student at University of Glasgow, but I am finishing up and heading back to my country in a week. I have stopped auto pay, but I was wondering if I could get the remaining balance of my Top Up credit returned? Thanks
I have read other posts on this but they don't address my problem. I am trying to add a new card as the last has expired. It is for the monthly subscription. I have tried firefox and chrone on both when I go through to authorise the card the area whe...
I’m trying to register this number with my name as I’m leaving for 3 months so I need to ensure that my number is registered with my name Kamal ******along with fixing myEE app [mod edit: personal details removed from the forum]
Three months ago I terminated my contract with EE for extensive travels abroad. I however want to keep my phone number for whatsapp and when I finally return home so want to switch to pay as you go and top up to secure my number stays mine. I can not...
Hi, as the title says. I'm using EE PAYG SIM in the isle of man. I have a standing order of £15 pack every month to for data and text but im getting charged roaming rates now. Does this mean i have to pay the £10 per week to access my data pack?
Hi any tips on p a y g abroad?
I am a PAYG user. I don't use packs or pay monthly, when I want data I just buy a data add-on. Until now, they always worked in the EUWith the new roaming charges for the EU, if I have an active data add-on purchased in the UK what will happen -A. My...
On 08/06/2023 I was charged for a topup that I don't know anything about. I was charged £13-50. My topup date is always 10th of the month. On 10/06/2023,I was charged £13-50,as usual for my topup. But I need to know why I was charged £13-50 on 08/06/...
You have taken £13.50p from my bank account once again
Hi, I'm hoping someone can help as I'm totally stumped.Bought a 99p sim card yesterday to put into an old phone.. I haven't put any credit on it at all.It doesn't work for calls, but for some reason WhatsApp, YouTube and the browser are all fully fu...
