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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 995 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 1388 Views
  • 7 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by • Former EE Employee
  • 25545 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 13689 Views
  • 0 replies
  • 6 Helpful

Wrong plan activated

I recently deactivated mu 15GB plan and Top up for a 100GB plan. As Spon as.i topped up my som to activate the plan , the old 15 GB plan automatically activated and this is really upsetting because that's is not what I wanted.I already sent STOP PACK...

Urgent phone not accepting calls

Im on a pay as you go sim. I put my phone on dont disturb and stopped incoming calls except for favourited contacts. But still  anyone favourited who tried to call got a message like "this number is out of service". So i turned off dont disturb and s...

Gf3978114 by • Investigator
  • 359 Views
  • 2 replies
  • 1 Helpful

i want to get my money back

I was charged £15 from my credit card when i had money on my ee balance. Can i get my money back to my credit card? I will activate pack by myself.

guga555 by • Visitor
  • 337 Views
  • 1 replies
  • 0 Helpful

my monthly plan

I would like to change my monthly plan as I think I don’t use the data so much so cheaper plan would be suitable for me 

ma- by • Contributor
  • 660 Views
  • 7 replies
  • 1 Helpful

Data

Why give me 5 gig of data and only 500 minutes when this phone doesn't use data so is there any chance you could just gift me more minutes please? and keep the 5 Gig as you can't use it on this phone. And  as my partner is in hospital and will be for...

Best smartphone for elderly pay as you go

I have had a cheap pay as you go mobile for years, only used in car for emergencies. I receive very few telephone calls.I am about to purchase my first electric car which will benefit from smartphone usage.What is the best cheap combination for my li...

jenoseel by • Visitor
  • 595 Views
  • 1 replies
  • 2 Helpful

Resolved! Porn

Can someone help me sort my data as i want to watch porn ???

Mateya by • Visitor
  • 974 Views
  • 2 replies
  • 2 Helpful
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