Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Query

Mr61
Visitor

‎21-07-2023 11:53 AM

Have monthly PAYE data pack.  Added £5 to purchase additional 1g data.  Sending BALto 150 simply confirms the remaining data balance of my pack...no mention of extra 1g data bought.

 Where can I find the total data balance available please

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎21-07-2023 11:55 AM

Hi @Mr61 

Try restarting your device and trying again. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
XRaySpeX
EE Community Star
EE Community Star

‎21-07-2023 02:50 PM

@Mr61 : Look at http://add-on.ee.co.uk/status when not connected to WiFi to see data & credit status.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP