Pay as you go

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Community

Hi, I topped up my account last Thursday with £40 and bought an additional internet package, I got a text message confirming the purchase of the package and that it was turned on but today I noticed that the package does not work and there are no fun...

Number changing to pay as you go

I have asked EE to change my number to pay as you go. How can I check when this has gone through?

Top up

Check out the £15 pay go package. If you only recharge £5 or £10, you can make calls or send text messages at the standard rate until the balance is used up. The £15 package will not be activated, right?

Payg to pay monthy

Hi I had a pay as you go rolling 30 day contract £10 and my credit car ran out so I called EE and the person on the phone confused me and has now put me on a monthly contract which if I go oversea have to pay £2 per day to use my phone in Europe the...

airpod 2nd gen with case

Hi im looking at purching the airpod 2nd gen with case on a pay monthly basis could an one help with this please

Content lock

Hi I’m on pay as u go an carnt turn content lock off I don’t have a credit card only bank card an don’t live near an ee store to go in so what am I ment to do it’s a joke I used to do it on my ee before I’m Gunnar end up leave in ee again

Hi

Hi Guys I am on PAYG pack and renewed my pack early, but now I don’t have access to internet. Thanks

EE has deleted all my data boosts amassed over several years

Hi all, Very frustrated with this appalling service. I have amassed gigabytes of data boosts over the many years I have been a loyal customer to EE. All of which was removed without explanation. I bought the weekly data pack for several years until E...

WiFi data

Hi I’m struggling to get data on my WiFi box pay as you go I have 45 pounds credit I’m stuck

Resolved! Can i send data to another EE pay as you go subscriber

Can I send a data package to someone on EE top up?