Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Top ups

I've brought a £20 ee top up from the shop but been told I can't pay my bill that way can I get refunded for

How do I close my account

Bill

I haven't topped up but it's saying I have will I be charged

Resolved! Top up

Hi,my current simcard is now pay as you go. I wanted to switch it back to where it was before the pay as you go. For the number ending 453please help.

Renew existing pack a day earlier

The texting to 150 with “Now” doesn’t do it.

Put voucher

I have just got a mini hub and need to put voucher on the SIM card how can I do that??

Resolved! Hello, how could I change the payment date?

Mubarak

Cant make, receive calls or make SMS

Hi guys, Since the last time I renewed my pack. I'm unable to make calls, receive calls or send SMS. I'm able to send an SMS to myself, receive them. The mobile data works fine. I've checked the message center number. Appears to be correct. I've trie...

EE keep calling my pay as you go number.

EE keep ringing my pay as you number number even though ive asked them many times to stop. I work night shifts so its not ideal getting random calls from ee trying to sell me stuff that i dont want. Can anyone make a suggestion on how to get them to ...