Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Lost number as went abroad didn’t use phone. Desperately need my old EE number

Went abroad for 6 months lost my old ee number which has my iCloud attached and can’t reset with code sent to number ! Anyway I can buy back my number ?!

Top up & money problems

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£5 pack

I played for a £5 pack but didnt get anything included in the pack I cant make texts 0 data and it's quite frustrating @EE

In my EE - how do I switch between two PAYG numbers registered to me?

i wanna active my pack

i wanna ative my pack plz

My new pack not started took my 15 pounds of me so where is it

Where is my fresh 15 pound pack I put 15 pounds a few days ago and suspose to renew it plus my rollover of 19.3 to make it 34.3 GB so where is it then I will not settle till I see it on my phone screen so please resolve this please thank you

Não consigo usar minha internet

Fiz a recarga pelo app mas não consigo usar a internet, pois necessita de um número de VO para mandar no SMS e eu não consigo encontrá-lo

Resolved! My phone bill

I want to make a payment but can’t

Payment

Can you tell me please how to check my first bill ?

New to EE

Was previously on a contract with EE, decided to switch to different network, but now decided to rejoin EE but on pay as you go.I have a couple of questions:1 - if I go to the pay as you go section under My EE on the website, it just shows the status...