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How much credit £

jleung
Explorer

‎03-08-2023 10:56 AM

I can I check my credit balance before I top up. I can check how much credit I have in old app. But now can't. Pls advise

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎03-08-2023 11:18 AM

Text AL to 150.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
jleung
Explorer
In response to XRaySpeX

‎03-08-2023 11:30 AM

I am out of UK now. Can’t text 150 

0 Helpful
Leanne_T
EE Community Support Team
In response to jleung

‎03-08-2023 01:15 PM

What happens if you log into the My EE app? @jleung 

Is the SIM card still active and not in hibernation? 

Leanne.

0 Helpful