Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Resolved! How do i top up my pay as you go sim

Error, no packs available

It comes up with error, no packs available each time I try to get one?

Resolved! Can I get any Free allowances or data EE PAYG

Camt find my 10 pound subscription

Hi I got a sim delivered 2 days ago with a 10 pou d subscription pack I have put the sim in registered it yet I can't find my 10 pound pack on it ?

International roaming

HiI am on a PAYG i bought a sim in the UK and activated it there but forget to order international roaming there. Now I am in Canada and international roaming not working. Please help how can I activate it.Regards

Register

Hi im trying to register an account for my son to top up his phone but it doesn't let me keeps saying oops that didn't work, any help would be great thanks.

Reactiviate my pack

Hi, I bought ee sim card a month ago, the store activiated a £15 plan for the data and minutes.Today the plan will end and I wanna select £10 plan for the next monthI have problems to get in my pack page due to techninal issues in the website

Plan not activated

Hello... Good afternoon . I bought a voucher for my SIM but my plan didn't active . Please guide me . Thank you .

Resolved! How do I top up

roaming

Im abroad. Tried to activate new sim card(pay as you go), but can't. Cannot call, cannot text to 150. Nothing. 4g connection exist but without Internet connection. Could you please activate my sim somehow?