Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 361 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 513 Views
  • 2 replies
  • 8 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 23540 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 13029 Views
  • 0 replies
  • 6 Helpful

Package failed to activate

I just recently moved to UK.i purchase mobile sim for a pound and then top up 20 pounds but the 10 pound package is not getting activated.it shows 20 pound in my credit but no package is activated.i tried different packages to activate but none of th...

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Imbisat by Visitor
  • 302 Views
  • 2 replies
  • 1 Helpful

Top up

I have topped up 30 pounds 2 days ago however I can only see 15 pounds on my profile....

Fazii by Visitor
  • 245 Views
  • 1 replies
  • 1 Helpful

Packs

My son has a PAYG SIM card and I want to add a £10 pack for him. Can I set this up on his existing SIM? Thanks 

Brak internetu

Witam. Mam problem otóż mam aktywna kartę EE i pakiet 100GB internetu na 30 dni. Z konta ściągnęło pieniądze, i widzę to w aplikacji EE, a mimo to nie ma internetu. Proszę pomóżcie 

Woxi1983 by Visitor
  • 624 Views
  • 2 replies
  • 2 Helpful

Resolved! VISA payment

Hello , I would like to remove my VISA card from autopay every 30 days. Please help.

Pay as you go sim

I want to set up a pay as you go phone and have put the sim in but now don't know what to do. I already have an EE account with another phone but cannot find anywhere on the website to activate the new sim and pay for it.

No signal or data

Hi,I am on pay as you go and have 30GB of data however since last night it’s not connecting to the internet. I also have no signal but can still call and text? I have restarted the phone, reset the network settings and took the sim card out, please h...

Activate simCard

I tried to activate, doesn't work, i've i get a pack about, just can send a message, nothing else, but if i sent a message, they don't let me send a message to 150, can someone help me with that?

AlinB11 by Visitor
  • 657 Views
  • 1 replies
  • 1 Helpful

New sim

Hi.I bought £20 pay as you go. I was a gift gaff user, I provided PAC to EE during the transaction.Todays morning I receive a SIM card, I put it to the phone and till now I have no credits and I am not sure if they remember to transfer my number.I tr...

Eli88 by Visitor
  • 279 Views
  • 1 replies
  • 1 Helpful