Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 1664 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 2382 Views
  • 7 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 27240 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 14406 Views
  • 0 replies
  • 6 Helpful

Re: Ee

"Additional payer authentication required to complete your payment"Hi, there is no option to approve. No visible buttons. Nothing at all. Can you advise of how to proceed?  So frustrating.Many thanks, Brenda.

BrendaF13 by Contributor
  • 586 Views
  • 7 replies
  • 2 Helpful

Data add on

It says underneath the 2gb (7day) add on that the pack lasts 0 days, does that mean the pack lasts only the day you buy it or does it last 7 days 

Lhp11 by Visitor
  • 427 Views
  • 1 replies
  • 0 Helpful

Resolved! how

How can I change my monthly plan to pay as go?

xin23 by Visitor
  • 442 Views
  • 2 replies
  • 1 Helpful

Add ons

Hi iv topped up £15 and when I go into get a pack it won't let me Thanks 

Huddy24 by Visitor
  • 334 Views
  • 1 replies
  • 1 Helpful

No service iphone 5 PAYG

Iphone 5 PAYG - Fully topped up, latest iOS update successful. Nearly 5G space available. Can connect to Wifi and internet via wifi, but no mobile data/calls and mobile update says error.I've done anything aside from factory reset, any advice? 

Resolved! Packs unavailable “system failure”

I’ve had a pay as you go simactivated it and successfully got a pack to work. After 30 days it ran out.I’ve got to get a new pack and it is not working, “system failure. We are currently experiencing difficulties loading this information, please try ...