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Community Activity
iPhone 15 battery not lasting long
My iPhone 15 is terrible in how fast the battery discharges. I’ve turned everything possible off and use battery save. I rarely use Bluetooth and keep my brightness down as low as I can and yet it only last for one day. I very rarely make or receive ...
Payments
Why has my bill gone from £36 to now £55 it was set to £36
Unable To View Bill
I have been unable to view my bill ever since i joined this joke of a provider (other issues with the service too but thats for another day)I've tried chrome, firefox, edge and opera browsers on 2 different PCs, ive also tried accessing my bill via t...
EE roaming catch 22 - can't access your account
Can somone at EE please explain to me, if you are abroad and have no access to roaming (No SMS, no voice, no data) and you want to log in to your account, how are you supposed to do that when you can't even receive an SMS?Roaming pass is working so b...
EE Roaming - it's just rubbish
To the good folks who answer user queries, there's no need to rationalise EE's roaming setup. This is just feedback for EE who will not otherwise solicit it.I've been roaming for 20+ years and EE roaming in 2025 is about as bad as anything I've exper...
EE back office is a joke
Why is it impossible to get any sort of information on this EE back office?! who are they? Why does my case have to go them? Why don’t I even have the slightest timeframe on how long I have to wait? I can’t even get a straight answer for their workin...
Request for Confirmation of Payment Completion and Cancellationof Further Charge
Dear EE Customer Service, I hope this message finds you well. I am writing to seek clarification and resolution regarding ongoing charges to my account, despite previous assurances from your team. According to my records, the payment for January 20...
Resolved! EE ROaming experience, it was a roller coaster
So on my trip to Peru roaming was not working. No welcome message. Tried to select manual networks but without success. Since I could not receive an SMS I would not log in to the EE site to get in contact with customer service due to the two-factor a...
Resolved! Making and receiving calls while abroad
Hi,I have purchased a roaming pass for 7 days and upgraded my phone plan to indclude roaming which will take place on 26th April. I am currently in Australia and though my wifi is working I am unable to make or receive calls, but can receive text. I ...
Resolved! App still not working
Afternoon My EE App not been working since December 24 have tried everything tech section has asked new email reinstall app etc anybody got the same problem. Driving me mad
