Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 2333 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 3866 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 15268 Views
  • 0 replies
  • 6 Helpful

can't send text messages

i've changed the message center to +44 7958 879879i've tried texting myself and it goes through i'm on pay as you go as using ee is temporary. my balance says my last purchase was a £10 pack. everything is fine apart from my text messages not sending...

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haechan by Investigator
  • 880 Views
  • 6 replies
  • 0 Helpful

Resolved! Switching pack

Hi, I am trying to change my pay as you go pack. I got mine a while ago and there are better deals now.I have texted 150 with ‘PACK15’ and it has come back asking me to pay for it now. I currently have a 30 day pack running which is from the older de...

ddgym by Investigator
  • 511 Views
  • 1 replies
  • 0 Helpful

Resolved! EU roaming on iPad

Hi everyone, I’m currently on holiday in the EU, I have a pay as you go data sim in my iPad preloaded with 120gb which I buy every year. Last year this worked no problem but I see ee have changed their rules and I must now pay £10 to use data for the...

Oscarr by Visitor
  • 627 Views
  • 1 replies
  • 2 Helpful

Resolved! Credit top up

I have recently added £15 to my SIM card to top up my credit. However it hasn’t given me anything. My credit is £15 but I have no data, minutes or texts. how can I get another package without payment another £15? Thanks 

Free Boost Data

I've been with EE for years and always buy the £15 Everything Pack, never changed it and have amassed at least 15GB of free Boost Data.  I checked today and it has all gone, no explanation from EE as to why.  Has anyone else had this problem? Seems t...

Sim

I’m having a problem setting up my sim subscription pack it won’t link my account to the mobile number so I can pay for it 

Abbyexx by Visitor
  • 355 Views
  • 1 replies
  • 1 Helpful