If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
How do I take out the £10 credit in my EE and transfer it to my bank account?
Hi, I recently bought the £15 pound 50GB pay to go card, the cashier gave me a pin and that I needed to go online to activate the card? I am struggling to figure out how to work this lol. When I inserted the SIM card, nothing happened either, didn’t ...
Its been 2 weeks now since I bought my sim. But I still cannot view packs on EE app and website. I had to pay 30 pounds to get the sim from the airport and I want to change to a cheaper package. Any solutions for this?
I purchased subsection pack of roaming data, internet worked for 2 hours and stopped.I checked my account and it says "waiting".
I have topped up my 4 Gee Mini Wifi and I still have no internet?
I’m Going back to my country and is not coming back to the UK, how can I stop the automatic pay each month
For the pay as you go card, does the top-up balance count as the consumption record within 180 days? Or do you have to make a phone call or send a text message or buy a data package?
I have a subscription pack set up and for some reason EE are taking £18 for the subscription and an additional £15 recurring card payment. My bank only shows authorisation for £18 a month. Thursday night I was on a call and instead of using free minu...
I agree - EE have changed their websites and now I cant find stuff I used to use regularly. I cant see the Top Up PAYG for example which I frequently used to top up my wofes phone - where has that gone ???
