Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Turn off voicemail

Hello,I’m trying what’s suggested here. https://community.ee.co.uk/t5/Archived-Posts/Turn-off-voicemail/td-p/1020010But it doesn’t work for me I get response back “There was a problem processing your request to divert your voicemail. Please call us ...

Invoice

I need invoice for my pay as go number

New balance of data pack

Good day , Sir and MamI will send my data balance ofmy no. ************ [mod edit: removed personal details from the forum]

refill

I topped up my account with 20 GBP today, I want to cancel the operation and return the money to my bank card

Data

I have credit but it wont let me use till my pack has ended so how can i make my data start

Everything pack

Hi,My monthly Everything pack has not automatically being started. I got a message that didn't have enough balance, while I have more than the amount required. Can you have a look ASAP please?

Swiching network and want a smart watch airplan

I'm currently on giffgaff and want to switch networks and get a smart watch airplan

Roaming in Switzerland not working on PAYG

Hi,I have a PAYG SIM, which i have been using for some time and which is active. I bought a pack and topped up my account before flying to Switzerland. I got the text message from EE that I can use min, text and data in my allowance as in the UKhowev...

Resolved! Data not working

I am currently in Portugal and had been using data from a pay as you go pack. The pack expired and I renewed it however the data has not been working since renewal despite the app saying I have a balance of 8.5 GB. Please help!

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