Pay as you go

Understanding Pay As You Go Hibernation – and how to keep your number active

If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Resolved! UK to France

I'm a pay as you go customer. I bought a SIM card to use and I have 50GB of data. I'm in the UK right now and I'm going to France soon. I found out that I need to buy a roaming pass right? I can't find the roaming pass to buy on the EE shop. It says ...

Resolved! ADD DATA

Hello I’m in NEW YORK for business and I want to add DATA ASAP, but I don’t have enough credit and I can’t add .

Credit gone

My credit disappeared when i changed my sim to another phone...The credit of 10 GBP was purchased 3 days prior and used about 3 times to local numbers

Resolved! Data pick exhaust

Hello I stop my pack and I want my data to automatically be renewed asap

Resolved! Request for a bill or statement

I need a statement for my pay-as-you-go service posted to me through the post by the end of today.

Resolved! Credit

How do i use my current credit to pay for my next bill.

buy data on sim card that i bought on my last trip to London

Hi I live in Canada . On my last trip to London, I bought an EE sim card . how do I reactivate it and charge it with data before my next trip to London in a few days

Resolved! Credito

Quero saber como colocar crédito no celular, para qual pagina mudou a EE?

Bônus data

I bought a SIM card and activated the £10 package, for 8GB of data, in a promotion that should give me 12GB extra ppr month, dirante 3 months. My regular data (8 GB) is exhausted, and I haven’t received the extra 12 GB. How should I proceed?

packages

I'm buying credit but I'm not able to hire any internet package