If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
If setting up a direct card payment for the first time, does the plan begin when my current plan finishes in March? I'm not sure if when I set it up if it starts a new plan right away and then what happens to the first plan that I brought that hasn't...
Hi, I needed data quickly, and purchased £6 for 1GB, to keep me going until I paid my monthly pay as you go. But this only lasts for a week. After 7 days, any data I had left is gone. I thought the left over data would have been added to my account. ...
I'm just trying to upgrade my elderly Dads £1 weekly call plan to an unlimited call plan on the website and I get the error below. He is in hospital, no-one can visit him due to COVID restrictions and he cannot do this himself, and has a non-smart ph...
I want to change my 15-pounds pack to 20-pounds pack. But when I paid the 20-pounds pack to change it, there was a payment error. I. tried to do this several times. but it's still same.
I was trying to pay on the app when diverted to the website. I had already topped up and got my text through to activate my pack. When I have activated my pack it has taken the money out my bank account again and not my account credit with EE so I no...
So I'm looking at https://myaccount.ee.co.uk/app/addons-payg and evidently I'm not smart enough to understand the offerings. I see: What do these "Lasts" numbers mean, vs. the numbers in backets? e.g. "1GB Add-on (30 days)" - "last 7 days" - WUT? Is...
Is it possible to upgrade a pack plan from £5 for 5gb of data, 500mins calls, and unlimited texts to £10 for 10gb of data, 500mins call and unli text?
I am having trouble finding what my options as a PAYG user are. I found a price guide for pay-monthly users, which already lists prices that I consider to be usury, too. It looks like I'll have to buy a local sim card at my destination(s).
How to get faster speeds on my laptop using payg 4gee 60gb data
When trying to buy an add-on for my pay-as-you-go account with my registered debit card I keep getting an error message saying my payment has failed and to 'contact my bank for more information'. This has been happening far too much recently, I'd say...
