If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
I recently went on PAYG following advice from EE as I am living in Nepal for 2 years, so I have a Nepal Sim card here but I want to keep my UK number. I was told to send a text every month from my EE UK SIM to keep the account active, but it won't go...
I work outside UK and it is difficult to maintain a permanent number as every time my account get suspended. The last time I couldn’t travel to UK because of Covid and I don’t want to pay unnecessary as I was not planning to travel. Now last month wh...
Hello, I do not have any option to change my (pay as you go), account address online. I am abroad for a few weeks and really don't want to get stuck on hold and spend a fortune to CS! Is there an email address I can send the address details to for my...
Today I received a card with a £ 10 pack. I paid for it online when ordering. My balance after activating the card is £ 0. There is a leaflet, the top-up will be in 2 days .... ??? At the time of order, I gave the PAC code to transfer the old number,...
Hello,Today, I bought a £15 pack but I am unable to make phonecalls or texts.Here's a screenshot of what I get when I text BALANCE to 150. What am I supposed to do? Thank you.
I have a pay as you go account for I phone I use while in the UK, I live overseas and only visit 1x per year. If I leave funds in the account will the phone number remain active when I return in about 8 months?Thanks for any info you can provide
I’ve had a £1 ee sim for awhile now and I’ve lost it and this number is connected to a lot of important things what can I do
I’ve been trying to get my mum’s My EE App set up so she can top up her PAYG phone from it - App is all on phone correctly & I’ve saved her card details but the App is still only showing the ‘Set up recurring top ups’ link (don’t want to do this) whe...
Trying to add data to a reolink go pt - but am abroad so cant turn off camera
Hi, Iv'e got an ee sim card and I want to use it in our alarm system on pay as you go. After I have bought my top up, do I activate it when fitted to the alarm or do I have to activate it first? If so how if it's not actually going into a phone? Conf...
