Pay as you go

Understanding Pay As You Go Hibernation – and how to keep your number active

If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Resolved! Top up via voucher but no any balance of mins or data I got

I top up £10 but I haven’t got free mins or data

Resolved! Top up my phone with voucher

Resolved! I have an old sim card on pay as you HOW DO I REGISTER THE NUMBER?

credit on account

hi I have a 11.15 credit on my account with you i would like to use it to purchase a 10 pound monthly subscription pack

Receiving calls abroad pay as you go

HiIm on a pay as you go contract. I am currently abroad in the EU and I am unable to recieve calls. Do I need to add roaming to receive calls in the EU?Thanks

BOUGHT DAD A 'PHONE FOR THE ELDERLY

Bought a new mobile for Dad which has been designed for the Elderly with big buttons for easier messaging and taking callsHe will hardly use it so was thinking a 'pay as you go' option but cant find anyone locally who sells the code vouchersDecided t...

New SIM

Is it possible to just purchase a new sim card on pay as you go?I'm not changing numbers, just need another SIM.Thanks in anticipation

Resolved! Regarding my top up

I topped up today first time I wanted the £20 bundle I don't think it's gone on. I charge my phone number because I was in domestic violent realionship I rang ee and has the number turned of it was xxxxxxxxxxxxx I lost data on that ee told me I could...

Unable to test new PAYG SIM in my home

I am using Poco X3 Pro Dual SIM mobile. I have an existing Vodafone SIM and the network signal is very low in my home. I am using wi-fi calling to help. I would like to try EE to see whether it is any better and have received a SIM card and inserted ...

Roam Abroad Pass

Currently on a pay as you go contract and would like to change contracts to take advantage of the Roam Abroad Pass. Am I able to do this? A customer representative said there wasn’t anything available and suggested I buy a Canadian SIM for my travels...