If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
I have a pay as you go account for I phone I use while in the UK, I live overseas and only visit 1x per year. If I leave funds in the account will the phone number remain active when I return in about 8 months?Thanks for any info you can provide
I’ve had a £1 ee sim for awhile now and I’ve lost it and this number is connected to a lot of important things what can I do
I’ve been trying to get my mum’s My EE App set up so she can top up her PAYG phone from it - App is all on phone correctly & I’ve saved her card details but the App is still only showing the ‘Set up recurring top ups’ link (don’t want to do this) whe...
Trying to add data to a reolink go pt - but am abroad so cant turn off camera
Hi, Iv'e got an ee sim card and I want to use it in our alarm system on pay as you go. After I have bought my top up, do I activate it when fitted to the alarm or do I have to activate it first? If so how if it's not actually going into a phone? Conf...
Hi.I am trying to buy a pack but all I see is an error.Can someone please help me out?
Hi there! I'm currently trying to switch from PAYG to contract. I had followed all the steps mentioned in https://shop.ee.co.uk/pay-as-you-go-to-pay-monthly but I've stuck on the Checkout step because the system doesn't allow me to go ahead without t...
my voucher is suspended and i can't top up and to unsuspend my voucher i have to get in touch with customer suport wich i have to top up but i cant coz my voucher is suspended
I topped up my credit on the 30th of January and it didn’t go to my data credit or minutes so I though I should wait until the start of February, yet it still hasn’t worked. Maybe it was a glitch so I called one of my contacts only to find 35p taken ...
Since November 2021 i have been unable to use the online top-up for my pay-as-you-go account.I complete all of the stages with £10 but then at stage 3 I am told 'payment successful' but with '£N/A'. I know others have/are having the same problem and...
