Pay as you go

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Wheres my promised data promo???

Hey there!!... so I bought my second pack, I was informed (on black and white in a text) that my next five pack purchases will contain 15gig to be added to my £10 pack, and be able to enjoy this for the next 5 I buy! Also I would qualify for free ...

Resolved! I have the £20 pack 30GB

Hello there, I bought the £20 subscription pack 30GB and it will renew on 12 November but I charged all the 30GB before the renew date, If I pay today again £20 it will renew? or I have to wait unti 12 Nov? Many thanks guys for all your help!

Resolved! Can i share my date on my pay as you go

Top up

I recently topped up my phone for a 30 pack which went through to start using now am still seeing the GB from my last pack when does it refresh its self

Resolved! Re: Roaming in France

HelloI am on PAYG and see that this time last year there was no £2 roaming charge a day to use PAYG in France. Looking at the link this still seems to be the case? Is that right?Another question:When it says 'allowance' does that mean my credit?So d...

Urgent

I have paid for a new pack however I cannot get my number registered and I cannot get into my mobile app it says I don’t have an account please get back to me Katie

Resolved! Remove parental control

I want to remove parental control to my device and I'm having difficults

Resolved! Little used phone deactivated

A pre-pay phone I haven't used for a while has been deactivated, but still had credit on the account. How do I get the phone reactivated?

Re: EE WhatsApp number to call from abroad

I have acct, and sim has been used in UK couple of months ago. There is a c/c registered but has costs as I reside in Australia. i am trying to re-activate my sim as I will be in Europe for 3 months, of which the last month I will be in UK. trying to...

Uladzislau

Hello, we replenished the balance, connected the package, but neither calls nor the Internet work, what should I do, I can’t call anywhere either