If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I have topped up £15 and my packs usually renew but it hasn’t and wants my bank details again
I've added another SIM to my phone and got this text once it was activated.My question is...Does my package include roaming charges?? Thanks
I have a problem with my card. I paid a £10 voucher yesterday. And they are still not reflected in my card. I can't call anywhere. My card is blocked
Hii was wondering if you can still use a voucher to top up as it only says you Top up online using a credit card
My sim card is hibernating, or lost I can't tell if it's lost alreadyPeople try to call me and it doesn't go through, how can I fix this. I have topped up and my account says I have £5
Why do I have a subscription pack that I never ordered? I’ve been charged the last three months for this and just caught the payments via my direct debit statements. I only ever buy add ons and monthly PAYG as I live and work abroad for much of the t...
Hi my name is Brendan, I have been trying to get a subscription plan this morning but it hasn't been going through. Please kindly advice
I want to upgrade my pack from 3 days but it doesnt work
I’m going to the EU in a fortnight. I take an unsmart mobile phone and an ipad - both on pay-as-you-go. I don’t have a subscription pack. In the past my phone and ipad have worked fine in the EU, but now that there are roaming charges I want to kno...
