Phone unable to recieve calls or call 150

[sammy211]

I have a similar problem, and the system allowed me to top up and got the text confirming it, but the SIM is still not usable. 

[James_B]

Hi @sammy211,

Welcome to the EE Community. 🙂

Has your SIM been out of use for a while?

If it has, your account may be in hibernation.

Please see What is pay as you go and flex hibernation, and how do I stop it? - The EE Community for more details.

James