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Community Activity
Can’t make groups
Just had busiest home bundle installed and have app on iPad nd phone. I can’t however find any way to make a group for devices I add. Looked online and saw it’s to do with parental controls but no parental controls are mentioned on the manage broadba...
I am currently in Portugal and cannot make calls
I am currently in Portugal and cannot make calls on my mobile iPhone 14 all calls are failing . I have roaming on for eu
Airtime rewards
I have redeemed airtime £20 on 3.4.25 I haven’t seen it come off my phone bill yet how long does it take to come off a phone bill?
Does Smart Hub Pro password requirement require special character?
I'm just about to join EE and will be receiving the new Smart Hub Pro with wifi 7 during the week.To get ahead, I planned to change my current BT router's SSID to <mynewssid> and a correcthorsebatterystaple-style passphrase.Then, when the EE Smart Hu...
Highly unstable Wifi
My wifi has been unstable for a few months now, I get high packet loss and network jittering. I have called up multiple times to EE and they have "sent" engineers to fix it the fault but it is never fixed. They have also tried factory resetting the r...
Resolved! Help please Wi-Fi smart hub pro
I have PS5 Pro and no matter what I do my ping to the router is low , really low , says 5ms after “optimising ping” via EE App in the “enhance wifi” option. However when I’m playing Fortnite and I have geo filtering on just to use the same servers in...
Ethernet connection from home hub to wife smart plus booster
After some advice, we have a smart hub plus (WiFi 6) in our house and 4 smart WiFi plus (booster/extenders) dotted around our house. We have an issue in that one of the smart WiFi plus boosters gives out a really intermittent WiFi signal on both freq...
Is anyone still having a problem ?
We are also in a portugal and today 30th neither I or my wife can dial out on our EE phones we both have free data roaming. I know we all had a problem the day of the blackout but is anyone still having a problem ?
Only half speed on new busiest home fttp
Hi all,I had fttp busiest home installed yesterday with the new WiFi 7 router. Openreach left with it all running fine, but when I checked speed on my laptop connected directly to the router via Ethernet it only said 798 via ookla speed test and some...
2 week review of EE 1.6gbs
Having been on the new 1.6gb/s service now for 2 weeks, and here are my views,i have the EE new smart router plus and 3 extenders, first off i know the EE smart hub plus only has 1gb LAN ports, speeds have been ok and stable WIFI rangers from about 6...
