Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Resolved! I have vpucher want to topup 150 not working i am out of uk

I want to top up i have voucher i am out of england

Charged twice

I've been setting up my new EE sim, whilst purchasing a pack there was a fault. As a result I purchased the pack again, the payment has gone out twice yet no updates have been made to my account? Can anyone shed some light on this one as the conversa...

tried switching to monthly sim only plan

I tried texting SWITCH to 150 on my phone, and it just returns a list of valid codes I can use for texting like BOOST, etc..Currently on an EE pay-as-you-go sim only.I wish to switch as i think my existing sim gives me 5g, even though i am on a 5g ph...

Resolved! Pack not working

I recently purchased a pay as you go sim card and after inserting it on the phone and toping up, it still doesn't work: no internet, no sms/calls. What should I do in this situation?

Eu top up

I have topped up my pay as you go with eu minutes data and calls , but it’s not working. The card is new from U.K. , but I am up Portugal! Any ideas?

Resolved! Pay-as-you-go SIM

I recently bought a pay-as-you-go SIM at the store and topped it up with £10 to start. Now, on my account, it is saying the £10 pack is due to renew next month. Does this mean I will need to pay another £10 for use of the SIM that month?? I bought a ...

Resolved! Adding an iPad to a phone pay as you go account

Can I add an iPad to my pay as you go phone account, and if so how?

Switching from o2 but

Hi, i am trying to switch to EE from o2. How can i order my sim to my address? (And yes, i want to keep my number)

Want to move networks, but unsure how Pay as you Go works

I already applied for a sim from EE for pay monthly unlimited data, which had to be cancelled because I needed one from my current network out of necessity.But this network is, terrible. It's O2. I want to switch to EE, but I no longer need unlimited...

Pay to Go EE sim card not usable abroad (Romania)

Hey all, I bought with the help of someone from UK a blank EE sim card and a 5 pounds e-voucher for a project. Today I received the sim card and slotted into an Iphone first and then into a Huawei phone. On both I have signal, roaming active and 4G s...