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A place to give pointers and seek advice on using pay as you go.

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bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 2330 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 3857 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 15262 Views
  • 0 replies
  • 6 Helpful

Resolved! Receive a call from UK when abroad

HiI would like to know how to top up if I need to receive a call From UK while in Serbia, knowing that there is a cost to receive callsI don't really understand why sometimes I can receive calls, they go through, and sometimes it just doesn't, like m...

nestee10 by • Investigator
  • 2059 Views
  • 8 replies
  • 1 Helpful

Voucher

hi i was wondering i topped up by credit with a £10 voucher but it's always tends to run out in a day and i don't call people that often. Also why can't i do a bundle?

Free Boosts Pending

Hi, I have 8gb worth of free boost data (16 x 500mb) that are pending on my account. I have used up all my pack (£10 monthly) data and the boosts haven't activated.This has happened multiple times intermittently over the past few years and I have yet...

11ASmith by • Investigator
  • 1251 Views
  • 9 replies
  • 2 Helpful

Moving to pay monthly plan

Hello,I am EE PAYG customer and trying to go on pay monthly plan. When I try online to get a plan for existing customers and click "log in for details" I get a message that unfortunately Icannot log in and sends me back to the deals page. Otherwise I...

MitevTM by • Contributor
  • 2485 Views
  • 12 replies
  • 1 Helpful

No data

Hi I’ve just put 10 pound on my phone but have no data only credit anyone know why?

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