Subscription Packs

LG441 · ‎24-10-2023

Hi, I’m thinking of changing my subscription pack. Do I need to cancel my current pack first? Or can I go ahead and choose a new pack first then cancel my current pack? I hope this makes sense.

XRaySpeX · ‎24-10-2023

Buy the new pack before the existing pack expires. If you want it to start immediately then text NOW to 150.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

View solution in original post

Leanne_T · ‎24-10-2023

Hi @LG441

Thanks for coming here.

The new pack will start when the current pack expires, you would need enough credit to cover the new pack 🙂

You can text ALL PACKS to 150 for details on available packs and how to select a new pack.

Leanne 🙂

XRaySpeX · ‎24-10-2023

Buy the new pack before the existing pack expires. If you want it to start immediately then text NOW to 150.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)