Keep my existing EE number with a new device purchased from EE online

janwright · ‎22-10-2023

I want to buy a new device from EE online shop, using simple pay as you go, no contract. I currently have an EE mobile number on my old pay as you go phone. How will I be able to keep my existing EE number, this is not explained at check out. Thanks

XRaySpeX · ‎23-10-2023

Once you've bought the new phone call CS to transfer your existing PAYG no. to it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

janwright · ‎23-10-2023

Will they transfer over existing credit too? Big thank you for your help.

James_B · ‎23-10-2023

Yes, your credit will also be transferred @janwright 🙂

James

XRaySpeX · ‎23-10-2023

@janwright : But you might lose the mandatory credit (£10?) that comes with a new EE PAYG phone.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)