Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Fix my EE app

I’m trying to register this number with my name as I’m leaving for 3 months so I need to ensure that my number is registered with my name Kamal ******along with fixing myEE app [mod edit: personal details removed from the forum]

Changing my account

Three months ago I terminated my contract with EE for extensive travels abroad. I however want to keep my phone number for whatsapp and when I finally return home so want to switch to pay as you go and top up to secure my number stays mine. I can not...

Resolved! Using PAYG and living in IOM

Hi, as the title says. I'm using EE PAYG SIM in the isle of man. I have a standing order of £15 pack every month to for data and text but im getting charged roaming rates now. Does this mean i have to pay the £10 per week to access my data pack?

Resolved! Pay as you go in France, any tips?

Hi any tips on p a y g abroad?

Using data add-ons in the eu

I am a PAYG user. I don't use packs or pay monthly, when I want data I just buy a data add-on. Until now, they always worked in the EUWith the new roaming charges for the EU, if I have an active data add-on purchased in the UK what will happen -A. My...

Resolved! been charged for a topuop I know nothing about

On 08/06/2023 I was charged for a topup that I don't know anything about. I was charged £13-50. My topup date is always 10th of the month. On 10/06/2023,I was charged £13-50,as usual for my topup. But I need to know why I was charged £13-50 on 08/06/...

Resolved! I didn’t want to renew my pack

You have taken £13.50p from my bank account once again

PAYG SIM Works without credit ?!

Hi, I'm hoping someone can help as I'm totally stumped.Bought a 99p sim card yesterday to put into an old phone.. I haven't put any credit on it at all.It doesn't work for calls, but for some reason WhatsApp, YouTube and the browser are all fully fu...

Resolved! Not able to use my Allowances

Hi there. I have 2GB allowances until next month. I have no idea why I can’t use them. The minute I turn off my WiFi I’m left with no internet

Resolved! Travel to Eire

Can I use my pack allowances in Eire without paying the new £2.50per day or £10 per week charge?