Pay as you go

Understanding Pay As You Go Hibernation – and how to keep your number active

If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Top up

Why did it top up £15 when I cancelled my £10 subscription before the deadline and is it possible to have my money refunded

Resolved! Re: pausing automatic PAYG monthly payments while abroad

i would like to stop my monthly payment

Re: Transferring data from one device to another

pay as you go

How do i check data after topping up pay as u go sim

How do I check data after topping up sim does the plan which come with sim automatically take the top up or assign it to the plan ,

Resolved! Unlimited plan

Do we have unlimited call and data plan for prepaid ee SIM number

Resolved! Phone number expired

Am calling or texting to 159 for recharge but its not working it says phone number expired. I want to topup my balance i have already purchased voucher of 10pounds.

Nu pot sa imi incarc telefonul cu credit dupa card de Romania

Resolved! Request for payment

I received a request to pay for a rolled over subscription pack, which I had Stopped. For starters I only use a 10gbp pack when in uk, the request asked for 27 quid as outstanding I believe this is a scam. Where do I report scams with EE

Re: Problem with roaming

Hi, I am on pay as you go

Resolved! Receive a call from UK when abroad

HiI would like to know how to top up if I need to receive a call From UK while in Serbia, knowing that there is a cost to receive callsI don't really understand why sometimes I can receive calls, they go through, and sometimes it just doesn't, like m...