Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

when going abroad does ee still charge you on your pay as you go sim

Data

I’ve topped my phone up and payed for a £10 pack with 8gb data minutes and texts and my calls and texts are working but my data isn’t yet it says I have it it does normally work but it isn’t this time can it be fixed please

Keeping my number

I have just inserted my new ee sim and I am trying to keep my number it keeps telling me the ee number that came with the sim card is incorrect

Resolved! About my pack i would like to cancel my package please thanks

New PAYG roaming charges from June 6

Hello .. I'm in France, arrived last week, using my rolling monthly PAYG pack with no problem for text/call/data as I have done in the past. Should I have received info by now on how to pay the new daily/weekly fee to continue to do this? Nothing rec...

Roll on data

Hi how do I see my roll on data in the ee website? Like I have a pack ending soon but I’m sure I got an extra 20GB of data left that ee gifted me but I can’t see it? It only shows the pack I’m currently on..

Resolved! Adding minutes?

How do I add a package to my phone for my upcoming trip to the UK?

Resolved! Eu roaming

Do you get free Eu roaming with pay as you go plans?

Toppped up

Topped up with Goodybag but its not started so I have no data but I need it

Resolved! Top Up Credit

Hi. I am currently a student at University of Glasgow, but I am finishing up and heading back to my country in a week. I have stopped auto pay, but I was wondering if I could get the remaining balance of my Top Up credit returned? Thanks