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PACK30

ChapLeong
Investigator
Investigator

‎17-07-2023 06:32 PM

PACK30 ……. I  reply “YES”, but it was not automatically updated!  Why?

14 REPLIES 14
XRaySpeX
EE Community Star
EE Community Star

‎17-07-2023 06:34 PM

What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
ChapLeong
Investigator
Investigator

‎17-07-2023 09:42 PM

no use

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to ChapLeong

‎18-07-2023 07:40 AM

Hi @ChapLeong,

Did you receive a response when you sent AL to 150?

James

ChapLeong
Investigator
Investigator
In response to James_B

‎18-07-2023 07:53 AM

It’s   Returned 

“Your current balance as of today 07:48 is £30.00. Your last top up was £30.00 on 11/07/2023 at 23:16. For more info on your packs, add-ons or free boosts, go to MyEE. ee.co.uk/myee

For info on our other Text Services, reply HELP or go to ee.co.uk/textservices”

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to ChapLeong

‎18-07-2023 08:02 AM

Hi @ChapLeong,

Please can you try texting PACK30 to 150?

Thanks

James

XRaySpeX
EE Community Star
EE Community Star
In response to ChapLeong

‎18-07-2023 08:07 AM

That's plenty use! You don't have a pack & you need to buy it from the £30 credit that you do have.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
ChapLeong
Investigator
Investigator
In response to XRaySpeX

‎18-07-2023 08:22 AM

I text “PACK30 “ to 150. It’s returned  …..and than  text  “ YES “ , ,,,,, waiting long time …..it’s no reactions!

0 Helpful
ChapLeong
Investigator
Investigator

‎18-07-2023 10:03 AM

Now i try "PACK15"  to 150 ,  and than text " YES",,  waiting few second  ....it's DONE.

I don't known ..!!!!!!!

0 Helpful
Leanne_T
EE Community Support Team
In response to ChapLeong

‎18-07-2023 11:17 AM

Is the £15 pack now active and working for you? @ChapLeong 

Leanne.