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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 2325 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 3852 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 15256 Views
  • 0 replies
  • 6 Helpful

Resolved! Roaming

Hi i have problem to buy roaming for europ anyone have same problem?

Drynas by • Visitor
  • 421 Views
  • 1 replies
  • 1 Helpful

Resolved! My account

Hi, I'm trying to add my ee pay as you go to my monthly account and it won't add it.   

Resolved! Top up

Hi I topped up this morning but my usual pack didn't renew. The chatbot service on myee doesn't have an option for this so not sure what to do.

Arjun7 by • Investigator
  • 928 Views
  • 9 replies
  • 2 Helpful

Resolved! Top up

Can I top up my mobile from my land line

Resolved! App

Hello I got this SIM card at airport 6 months ago. I can not make any subscription and lots of feature in app are unable to use. What I need to do?

Re: App undergoing maintenance

I am having the same issue right now. I just joined EE today, installed the app and cannot access it at all.I can't link my phone because it keeps telling me to try again later and I can't even check if my 20GB pack for £10 is working. It has been 5 ...

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