If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hello, I paid £15 for a top-up thinking that I could renew my £15 extra option, but it's a rip-off! The £15 will only be automatically taken on May 20th, and I called on the 10th and accidentally paid directly with my card for a measly "add-on extra"...
I can't use my e voucher (16digits) to top up my credit. I hope somebody can help me.
I ordered a new phone with a new £10 sim card. Followed instructions to point where it said make a call and sim would be activated That did not happen. Phoned helpline "switch your phone off an restart and sim will activate." That did not happen. To...
Pay as you go roaming to USA is there a pack you can buy to include mins and data like you can for monthly contracts. I have tried looking but everything seems to refer to contracts.
Had a £1 week pack for years now, amassed loads of boosts for data, calls and texts, but it's disappeared all of a sudden? Texting 150 says I have no packs active and no boosts, what has happened?ThanksSarah
Ma problem z doładowanie konta EE spróbuję doładować i wyskakuje mi błąd dodatkowego uwierzytelnienia płatnika próbowałem zrobić doładowanie z innej karty i nic cały czas to sam błąd
Hello, I'm a PAYG customer on the £15 Everything Pack.I've been doing the "boost data" thing for a number of years so I'd built up a decent amount of data to use each month.I went on holiday to Portugal recently and I got a message telling me to buy ...
Hello.My package for 5f was renewed today but the date did not rollover for the next month,why?
good afternoon, how can i top up my account with a card from moldova (mastercard), this country is not in the list...
I am trying to purchase the £5 but every time I do I get a text tell me it wasn’t successful. I know card details are correct as was able to add £5 top up
