17-11-2023 10:22 AM
I topped up my number with 15£ for the package but it is not working, it says I don't have enough money but it also says I have 15£ In my account
17-11-2023 12:58 PM
Hi @Hr28
Thanks for coming to the community.
Can you text BALANCE to 150 and let me know the full reply?
Leanne.