Pay as you go

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

sim card not working in thailand

my esim card receives txt messages in thailand from the uk but I cant send any txt message or make any phone calls.I am on PAYG and I have credit EE told me I need to send 1 txt per month to keep my number active, I dont want to lose my number as I h...

Resolved! Data package

Hi, I have currently subscribed to a £20 (monthly) 50GB data pack. Does EE provide any unlimited data package, I was searching for it but couldn't find one. Thanks

New customer having issues with subscription pack (20)

I'm at a loss I received my new PAYG sim card that I had paid the £20 for the top up for PACK20, Popped it in my phone and it said I only had a balance of £10 so I've put yet another £10 onto my credit tried to start my £20 subscription pack and it ...

Registered

I can't confirm my number pay as you go as i have giving it to my daughter is there another way to register it

Resolved! Pay and go

When you buy one do they have to be registered

Re: Why can’t I make a payment?

im having the same problem, it only says payer authentication but has a blank white screen underneath, ive checked my bank multiple times for any confirmations i need to complete, and also used multiple devices. its still not working.

Resolved! Minimum payment to keep a pay-as-you-go number for use over Wi-Fi

I have an iPhone that I wish to use at home over Wi-Fi (data only, no phone calls). Services like WhatsApp require a phone number, so I bought a pay-as-you-go SIM card, and loaded it with 10 pounds for a 30-day period. What is the minimum monthly p...

PAYG sim seems dead

Hi,ordered a PAYG sim online via EE and received it. Didn’t install it in a phone straight away. Recently I put it in my phone and topped up £5 online.the sim seems to be dead, doesn’t give any reception on both phones that I tried it on.any help wou...

How do i fi d my bill plus my contract is at a end

When is my SIM card valid till?

I currently have 5 pounds in my SIM.I can't remember the last time I reloaded.How do I check my SIM card validity. I need to keep it active to the bare minimum as my OTP's are received on that.